...with empathy, sensitivity, the right methods and a lot of passion.
Customer Insights & Testing
I get behind your customers unspoken needs so that you and your organization can make evidence based decisions and drive innovation.
Team Facilitation
As a workshop facilitator, I unleash the full potential of your team so that you can get things done and move forward as an organization.
When companies like Phonak, Schroders and Swisslife need to get stuff done and design services their customers love, they come to me!
And many more...
Ready to go services
Get customer insights, test prototypes within 5 working days. Or get the most out of your team by running workshops. My ready to go offers are made for fast deciders that need to get things done strait forward without frippery.
Do you prefer an individual offer
Do you have a particular challenge that requires an individual approach? Let's talk!
About Me
Hi, my name is Elam and I am passionate about exploring human motivation and creating immersive experiences. I've been a CX expert and innovation consultant for over 15 years. I'm a multiple company founder, father, boardgame designer and mountain bike maniac since the early days of the sport.
In my work, I prefer results over rules and common sense over textbooks. I empathize with customer and stakeholder needs to find the sweet spot for outstanding and profitable results.
